In the world of enterprise technology, there are few companies that stand out as generationally disruptive. Zoom revolutionized how we connect, Slack transformed how we communicate and now Glean has emerged as a Work AI platform redefining how we discover information and automate knowledge tasks with AI. Today, we’re excited to share that we’re backing Glean and investing in its over $260M Series E.
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The Ultimate Work AI Platform: Why We’re Excited to Back Glean
Successfully Transforming Enterprise Search with Best-in-Class AI
Glean began in 2019 by addressing one of the most pressing bottlenecks to productivity: finding information. As companies scale, employees often face the challenge of sifting through an overwhelming amount of information spread across countless tools, often hosted in the cloud, including communication platforms, wikis and knowledge management, cloud storage, developer tools, ticketing, CRMs, HR systems, collaboration tools, sales enablement and the list goes on. The inefficiency of tracking down key documents, subject matter experts or business-critical data can bog down even the most efficient teams.
By introducing a unique, AI-powered enterprise search system connected to all of a company’s internal data, Glean has dramatically improved how employees discover information. With the integration of AI into its solution last year, Glean moved beyond simple search results to generating answers, analyzing data, summarizing documents and communications, creating content and even automating tasks–all grounded in company knowledge. Integrating out-of-the-box with 100+ applications including Google Workspace, Microsoft 365, Slack, Figma, GitHub, Jira, ServiceNow and more, Glean’s search indexes billions of documents surfacing the most relevant data. Glean is also built with security, privacy and permissions in mind, ensuring that users have access to only the information they’re permitted to, resulting in strong adoption by IT and security teams at companies like Confluent, Zscaler, Databricks, Canva and Instacart.
Find Knowledge, Generate Content and Automate Work with Glean
Glean envisions a future of work where every employee uses AI fluidly in their daily tasks. Glean’s Work AI platform not only empowers end-users, but enables developers to deploy AI at scale, building custom AI agents and apps that orchestrate business processes and drive competitive advantage. However, this is easier said than done, as the challenges of connecting AI agents with enterprise data (and ensuring they deeply understand that data) is difficult without a platform like Glean.
With the introduction of Glean’s enterprise AI assistant and platform for building custom generative AI apps, users can quickly create and deploy secure, permissions-aware and customized generative AI experiences—all grounded in their organization’s own data. Users can interact with Glean in many ways, including asking questions via Glean Assistant, deploy custom chatbots or assistants with Glean Apps and even build their own AI applications using Glean’s APIs. Additionally, Glean today launched next-generation prompting, enabling more powerful multi-step automation, and allowing users to customize and disseminate prompts within their teams, helping everyone in the company become successful with AI.
Together, these features create a powerful, secure and scalable Work AI platform that helps businesses unlock the full potential of AI in the workplace. Glean’s agentic capabilities support a wide range of AI-powered use cases, including IT and HR help desk bots that deflect questions, sales enablement agents that assist teams in responding to customers in real-time, service desk automations that help CSMs close tickets faster and a wide range of engineering assistants that validate PRs, triage issues and generally enhance overall coding productivity.
An Extraordinary Team Building a Generational Business
We’re thrilled to be partnering with such a world-class team chasing an ambitious vision. Led by CEO Arvind Jain, who not long ago co-founded Rubrik and served as a distinguished engineer at Google, we believe Glean’s leadership team boasts a wealth of expertise in search, AI and enterprise-scale systems. Alongside Arvind are co-founders Vishwanath T.R. and Tony Gentilcore, who each bring over a decade of experience in senior engineering roles at Meta, Microsoft and Google.
At Sapphire Ventures, we pride ourselves on investing in Companies of Consequence. For over a decade, we have partnered with category-defining companies like DocuSign, monday.com, Box, Mulesoft, Auth0, Nutanix, Block (fka Square), JFrog, Alteryx and many others. We’re excited to add Glean to the list—a company building a transformational Work AI platform that improves employee productivity and business outcomes.
If you’re interested in learning more about Glean’s products, you can find more information here. And if you’re interested in joining their growing team, check out openings here.
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Nothing presented within this article is intended to constitute investment advice, and under no circumstances should any information provided herein be used or considered as an offer to sell or a solicitation of an offer to buy an interest in any investment fund managed by Sapphire Ventures (“Sapphire”). Information provided reflects Sapphires’ views as of a time, whereby such views are subject to change at any point and Sapphire shall not be obligated to provide notice of any change. Companies mentioned in this article are a representative sample of portfolio companies in which Sapphire has invested in which the author believes such companies fit the objective criteria stated in commentary, which do not reflect all investments made by Sapphire. A complete alphabetical list of Sapphire’s investments made by Its direct growth and sports investing strategies is available here. No assumptions should be made that investments described were or will be profitable. Due to various risks and uncertainties, actual events, results or the actual experience may differ materially from those reflected or contemplated in these statements. Nothing contained in this article may be relied upon as a guarantee or assurance as to the future success of any particular company. Past performance is not indicative of future results.Nothing presented within this article is intended to constitute investment advice, and under no circumstances should any information provided herein be used or considered as an offer to sell or a solicitation of an offer to buy an interest in any investment fund managed by Sapphire Ventures (“Sapphire”). Information provided reflects Sapphires’ views as of a time, whereby such views are subject to change at any point and Sapphire shall not be obligated to provide notice of any change. Companies mentioned in this article are a representative sample of portfolio companies in which Sapphire has invested in which the author believes such companies fit the objective criteria stated in commentary, which do not reflect all investments made by Sapphire. A complete alphabetical list of Sapphire’s investments made by Its direct growth and sports investing strategies is available here. No assumptions should be made that investments described were or will be profitable. Due to various risks and uncertainties, actual events, results or the actual experience may differ materially from those reflected or contemplated in these statements. Nothing contained in this article may be relied upon as a guarantee or assurance as to the future success of any particular company. Past performance is not indicative of future results.