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Building the Future of Housing and Healthcare with AI: Why We’re All-In on EliseAI

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Building the Future of Housing and Healthcare with AI: Why We’re All-In on EliseAI

One year ago, we led EliseAI’s Series D to accelerate a bold idea with real-world stakes: build AI that solves critical operational problems at scale. Since then, EliseAI has grown rapidly, deepening its leadership in housing and expanding into healthcare to automate administrative tasks that help patients get care faster. Today, we’re proud to continue our partnership with EliseAI through a significant investment in the company’s $250M Series E alongside Andreessen Horowitz and Bessemer Venture Partners. 

Residential Housing: An AI Success Story, Years in the Making

Today, EliseAI is the leading AI platform for residential housing. Its leasing and resident-facing solutions have become mission-critical for many of the largest property owners and operators in the U.S., including 28 of the top 30, such as Greystar and Equity Residential. The platform now handles nearly all types of leasing and resident communications, boosting occupancy rates, while fully automating repetitive tasks. This gives on-site leasing staff more leverage, allowing them to focus on more strategic work. 

Since our last investment, EliseAI has only accelerated its product velocity, launching several new modules including AI-powered self-guided tours, lease audits, a maintenance app for technicians and more. For owners and operators, this means consistently delivering high-quality interactions with prospects and residents at scale. EliseAI has also become one of the leading voices championing the shift towards “centralization” – an industry-wide trend toward smarter, more connected operations managed from central hubs. This approach unifies teams, technology, and data to deliver faster service and greater convenience for residents. By partnering closely with customers, EliseAI is unlocking automation opportunities that streamline workflows, reduce inefficiencies, and open new avenues for revenue growth – creating wins for operators, employees, and the communities they serve.

Healthcare: Focused on Serving a Vital Industry 

EliseAI has extended its proven automation engine to healthcare, a critical sector facing more administrative work than available staff can handle. Elise’s voice AI integrates seamlessly with EMRs and practice management systems to streamline patient scheduling, billing inquiries, and other high-volume communications. Leading provider groups in women’s health, dermatology, and other specialties report significant improvements in core KPIs, including up to 10 times better hold times and abandonment rates. Patients receive answers faster and healthcare staff regain time for patient care.

EliseAI: Where Top AI Talent Comes to Make Real World Impact

At EliseAI, consequential AI isn’t a concept—it’s what gets shipped every day. From multi-turn, voice-native agents that reason, not just respond, to models embedded directly in real data, workflows, and SLAs, the team is setting a new standard for applied AI. They’re building trusted systems with evaluation, observability, security, and auditability at their core, all within a high-density, in-office culture in NYC and SF, where speed and ownership drive progress.

Guided by co-founders Minna Song and Tony Stoyanov, whose mission is to improve access to fundamental human needs, EliseAI continues to attract exceptional talent and sustain a culture that delivers. We’re proud to deepen our partnership with Minna, Tony, and the entire team, alongside a strong syndicate in this latest round.EliseAI is just beginning to demonstrate how AI can transform essential industries like real estate and healthcare. The next chapter promises even greater impact—and they’re looking for builders who want to be part of it. If you’re ready to create AI with real-world impact, explore roles here.

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This article is for informational purposes only. Nothing presented within this article is intended to constitute investment advice, and under no circumstances should any information provided herein be used or considered as an offer to sell or a solicitation of an offer to buy an interest in any investment fund managed by Sapphire. Information provided reflects Sapphires’ views as of a time, whereby such views are subject to change at any point and Sapphire shall not be obligated to provide notice of any change. Companies mentioned in this article are a representative sample of portfolio companies in which Sapphire has invested in which the author believes such companies fit the objective criteria stated in commentary, which do not reflect all investments made by Sapphire. A complete alphabetical list of investments made by Sapphire’s Growth strategy is available here. No assumptions should be made that investments listed above were or will be profitable. Due to various risks and uncertainties, actual events, results or the actual experience may differ materially from those reflected or contemplated in these statements. Nothing contained in this virtual event may be relied upon as a guarantee or assurance as to the future success of any particular company. Past performance is not indicative of future results.